Main Support Methods

Our main form of contact for clients, and visitors is our ticket system, this ticket system is built into our client portal, and allows anyone to open a ticket, similar to an email, and view past responses, please choose a specific department below:

  • Presales Questions Department
  • General Support Department
  • Billing Support Department
  • Abuse and Report Department
  • Alternative Support Methods

    Provided to each customer, and visitor is a live chat feature, if a staff member is online the live chat image to the right of the screen will become blue, clicking it will begin a live chat session, alternatively you can contact us via email:

  • contact[at] - For General DotVPS Enquiries.
  • support[at] - For Customer and Presales Support.
  • billing[at] - For Billing Assistance and Queries.
  • abuse[at] - For Abuse Complains, DMCA, and more.
  • Social Networking

    DotVPS understands that customers and visitors actively engage in social networking websites, and we have expanded our support network into these sites, for more information feel free to contact us.
     Official Blog